Privacy Policy

Last Updated: January 15, 2024

This Privacy Policy describes how Thai Herbal Inhalers ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (thaiherbalinhaler.com), make a purchase, or interact with us in any way.

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy will inform you about what information we collect, how we use it, and the choices you have regarding your information.

By using our website or providing us with your personal information, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about our users, including:

Personal Information

When you make a purchase or create an account, we collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (we do not store complete credit card numbers)

Usage Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Pages visited on our website
  • Products viewed or searched for
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process orders and transactions: Including shipping orders, sending order confirmations, and processing payments
  • Provide customer service: Responding to inquiries, addressing problems, and managing returns
  • Personalize your experience: Offering products that may interest you based on your browsing and purchase history
  • Improve our website: Analyzing usage patterns to enhance functionality and user experience
  • Send marketing communications: Providing information about new products, special offers, and other news (you can opt out at any time)
  • Ensure security: Protecting our website and your information from fraud and unauthorized access
  • Comply with legal obligations: Meeting regulatory requirements and responding to legal requests

Sharing Your Information

We may share your personal information with:

Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as:

  • Payment processors
  • Shipping companies
  • Email service providers
  • Analytics providers
  • Customer service platforms

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

  • Essential cookies: Necessary for the website to function properly
  • Functionality cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

  • Encryption of sensitive information
  • Secure networks and servers
  • Regular security assessments
  • Employee training on data protection
  • Access controls to limit data exposure

While we strive to protect your personal information, we cannot guarantee its absolute security. You provide your information at your own risk.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access: You can request a copy of the personal information we hold about you
  • Right to rectification: You can ask us to correct any inaccurate or incomplete information
  • Right to deletion: You can request that we delete your personal information in certain circumstances
  • Right to restrict processing: You can ask us to limit how we use your information in some cases
  • Right to data portability: You can request a copy of your information in a machine-readable format
  • Right to object: You can object to our processing of your information in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at the email address below
  • Updating your preferences in your account settings

Please note that even if you opt out of marketing communications, we may still contact you for transactional purposes, such as order confirmations, shipping updates, and customer service.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete this information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after we post changes constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Thai Herbal Inhalers

Email: privacy@thaiherbalinhaler.com

Phone: 1-800-THAI-HERB

Address: 123 Wellness Way, Suite 101, Portland, OR 97205

We will respond to your inquiry as quickly as possible, typically within 30 days.